Return & Refund Policy

We want you to love what you ordered. If something isn't right, here's how returns work:

Unopened products: Returns are accepted within 30 days of delivery for unopened, unused items in their original packaging. Contact us to start a return.

Opened or used products: For hygiene and safety reasons, we are unable to accept returns on opened or used skincare and body care products, unless the item arrived damaged or defective.

Damaged, defective, or incorrect items: If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with a photo of the item, and we will arrange a replacement or refund at no cost to you.

Refunds: Once your return is received and inspected, we will notify you of the approval status. Approved refunds are issued to your original payment method within 5-10 business days.

To start a return, contact us with your order number and the reason for your return.